Are you getting the results you want from your briefings and presentations? Is your audience intrigued about what you have to say? When you finish speaking, are they motivated to take action and support your recommendations? Both experienced speakers and novices can benefit from this workshop's practical tips and techniques. Practice your skills and increase your confidence in a supportive and light-hearted environment. This session will cover common mistakes most people make in business presentations and provide you with simple tools you can use to improve your next presentation. You will learn how to:

• organize your information for clarity and impact
• use slides judiciously and eliminate "death by PowerPoint"
• minimize visuals and graphics that distract from your message
• reduce nervousness by being of service to your audience
• "bring home" your key points with impact

Never again say, "That meeting was a waste of time". Learn how to transform your everyday meetings into highly productive, outcome-based discussions--discussions that start on time, end on time, and accomplish your goals. In this workshop you will learn key principles to keep your meetings on track:

• Determine whether a meeting is really necessary
• Create a meaningful and realistic agenda in advance
• Ensure all members have an equal opportunity to participate
• Monitor the amount of time spent on agenda items
• Manage conflict with a collaborative approach 
• Keep the group solution-focused and positive
• Develop action plans with concrete deliverables and accountability
• Document outcomes and commit to next steps

Help your organization put an end to "wasted meetings" and conference room battles. Learn how to manage group dynamics, create and maintain focus, and drive the group to achieve actionable outcomes--and still end the meeting on time! This interactive workshop provides an introduction to the tools and core practices of small group facilitation. It clearly explains what facilitation is (and is not), the role of a facilitator, and the typical business situations that benefit most from facilitation support. You will learn practical techniques you can use immediately, such as how to create a realistic, structured meeting agenda (and stick to it), accurately capture discussion points, deal with difficult participants, and secure commitment on action items and next steps.

Learn how to get your message across clearly every time, and follow the unspoken rules of email etiquette. Email has become the primary method of communication in many businesses today. How well is it working for you? If you're like most people, you're probably feeling overwhelmed by the sheer volume of email you're expected to "consume" each day. Many organizations have actually created entire committees to draft policies on email etiquette in hopes of taming the electronic beast. Missed deadlines are not forgiven just because the action item was buried at the bottom of someone's email in-box. In this workshop you'll learn e-writing techniques that will get your message to the right people at the right time, in a way they can use. The session will address:

• choosing the right medium for your message
• how to make the short attention span of e-readers work for you
• analyzing the audience and purpose
• alerting your reader to actions and deadlines
• organizing for emphasis
• writing the way you really talk
• cutting the fat
• e-mail etiquette rules on forwarding, attachments, and tone

This workshop will help you recognize common saboteurs to successful time management--procrastination, distractions, and over-commitment--and develop strategies for increased productivity and effectiveness. Exercises, handouts, assessments, and tools provide support in setting priorities and goals, analyzing where time is spent, demands on time and scheduling.  Topics address:

• scheduling
• delegating
• procrastinating
• managing distractions
• managing email and paperwork.

Learn how to identify the best recruitment candidates for your team. No organization can afford another hiring mistake. Make sure you base your next hiring decision on more than a "gut feeling". Research shows the best predictor of performance is past behavior. Learn the process and techniques of conducting structured behavior-based interviews. This workshop will discuss the importance of identifying both technical and general competencies, and show you how to elicit a reliable behavioral demonstration of these skills from your candidate. You will learn how to rank potential candidates and how to document your final decision in a legally-defensible method. We will cover the common traps interviewers often fall into and questions to avoid, how to open and close an interview session, and you will have an opportunity to practice recognizing the difference between behavioral and non-behavioral responses. Make your next hire with confidence.

This workshop discusses how to create a high performance organization through transformational coaching. It provides an overview of the transformational coaching process and provides a practical methodology you can immediately use to coach your employees. The session covers:

• Creating a foundation and building trust
• The learning loop
• Coaching styles and the language of coaching
• Using powerful questions to elicit self-awareness and commitment
• Forwarding the action
• Agenda templates for your coaching discussions

This workshop will teach you several organization development activities you can use to strengthen a new or existing work group. These quick interventions provide team-building approaches for the following issues:

• Team purpose and mission
• Role clarification
• Team meetings
• Team decision making
• Interpersonal conflicts

The SDI® (Strength Deployment Inventory®) is a proven, memorable tool for improving team effectiveness and reducing the costs of conflict. It is the flagship assessment of a suite of tools based on Relationship Awareness — a learning model for effectively and accurately understanding the motive behind behavior. When people recognize the unique motivation of themselves and others, they greatly enhance their ability to communicate more effectively AND handle conflict more productively. In this interactive workshop you will have an opportunity to increase your self-awareness about your own motivations and behaviors, and learn how these patterns impact your effectiveness. You will gain insights into how you interact with people with of conflicting styles and how your behaviors may be misinterpreted. We will provide you with strategies for predicting potential conflicts and practical tools to improve communication with your colleagues.

Trust - Conflict - Commitment - Accountability - Results

The Overcoming the Five Dysfunctions of a Team workshop will guide your team through a series of powerful exercises that help team members improve in each of five key fundamentals: trust, conflict, commitment, accountability and results.  This is a practical process that provides teams with information and strategies they can put to use immediately and apply on an ongoing basis.  The workshop is highly interactive, with numerous activities that engage team members in the process of assessing their strengths and areas for improvement and learning how to overcome each of the five dysfunctions.  It is available in a two-day, one-day or half-day workshop format.

The Myers-Briggs Type Indicator® (MBTI®) assessment is the best known and most trusted personality tool available today for understanding individual differences and uncovering new ways to work and interact with others.

Looking for another training topic?  Just ask!  We are happy to work with you to develop a customized program to meet your business needs.